Privacy policy

1) INFORMATION ON THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE RESPONSIBLE PARTY

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we will inform you about how we handle your personal data when you use our website. Personal data is all data with which you can be personally identified.

1.2 The person responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Olivia & Felix Jewels. The person responsible for the processing of personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.

1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the person responsible), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the character string "https://" and the lock symbol in your browser line.

2) DATA COLLECTION WHEN VISITING OUR WEBSITE

If you use our website for informational purposes only (i.e., without registering or otherwise providing us with information), we only collect data transmitted by your browser to our server ("server log files"). When you visit our website, we collect:

  • The website visited

  • Date and time of access

  • Amount of data sent in bytes

  • Source/reference from which you accessed the site

  • Browser used

  • Operating system used

  • IP address (anonymized, if applicable)

Processing is based on Art. 6(1)(f) GDPR (legitimate interest in improving website stability and functionality). Data is not shared unless there is evidence of illegal use.

3) COOKIES

We use cookies to enhance your browsing experience and enable certain functions. These are small text files stored on your device. Some cookies expire after your session ("session cookies"), while others remain ("persistent cookies"). Cookies may collect:

  • Browser/location data

  • IP address

Legal Basis:

  • Contract execution (Art. 6(1)(b) GDPR) for order-related cookies (e.g., shopping cart).

  • Legitimate interest (Art. 6(1)(f) GDPR) for website optimization.

Third-Party Cookies: Advertising partners may set cookies (see Section 10).

Managing Cookies:
You can adjust browser settings to block cookies, but this may limit functionality. Instructions for common browsers:

4) CONTACTING US

When you contact us (via form or email), we process your data to respond to your inquiry (Art. 6(1)(f) GDPR). If your inquiry relates to a contract, Art. 6(1)(b) GDPR applies. Data is deleted once the matter is resolved, unless retention is legally required.

5) DATA PROCESSING FOR CUSTOMER ACCOUNTS & CONTRACTS

For contract execution (Art. 6(1)(b) GDPR), we collect:

  • Name, address, payment details (via input forms).

Data is stored until contractual obligations are fulfilled and tax/commercial retention periods expire.

6) DIRECT MARKETING

6.1 Email Newsletter

  • Double opt-in process (consent via confirmation email).

  • Required: Email address; optional: Name for personalization.

  • Legal basis: Art. 6(1)(a) GDPR.

  • Unsubscribe: Link in newsletter or email to info@oliviafelixjewels.com.

6.2 Newsletter to Existing Customers

We may email offers for similar products (Art. 6(1)(f) GDPR). Opt-out available at any time.

7) ORDER PROCESSING

7.1 Data Sharing

  • Transport companies (for delivery).

  • Payment processors (e.g., PayPal, credit institutions).

7.2 Payment Providers

8) REVIEW REMINDERS

With consent (Art. 6(1)(a) GDPR), we send a one-time review reminder. Revoke consent via email.

9) SOCIAL MEDIA PLUGINS

9.1–9.3 Facebook, Google+, Instagram

  • "Shariff" integration (no automatic data transfer). Clicking a plugin opens the respective platform.

  • U.S. providers comply with EU Privacy Shield standards.

10) ONLINE MARKETING

10.1 DoubleClick by Google

10.2 Google AdWords

11) WEB ANALYTICS

Google Analytics

12) RETARGETING

Facebook Pixel / Google AdWords Remarketing

  • Customized ads based on user behavior. Opt-out: See Section 10.

13) YOUR RIGHTS

Under GDPR, you have the right to:

  • Access, rectify, or erase data (Art. 15–17).

  • Restrict processing (Art. 18).

  • Data portability (Art. 20).

  • Object to processing (Art. 21).

  • Lodge complaints with a supervisory authority (Art. 77).

14) DATA RETENTION

Data is stored as long as necessary for contract fulfillment or legal requirements.

Contact:
Olivia & Felix Jewels
Email: info@oliviafelixjewels.com